Returns & Exchanges
Do you offer refunds or exchanges?
Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that Final Sale items are not eligible for re
What’s your return policy?
Wildfox prides itself on offering the highest quality merchandise while fulfilling customer orders accurately! If you are not fully satisfied with your purchase, simply return the unused item in its original packaging with tags attached within 30 day
What do I do if I receive the wrong item in my order?
We are sorry to hear you received the wrong item in your order! Please contact our Customer Service team for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes o
What do I do if my items arrives damaged?
We're sorry to hear your item arrived damaged! Please follow these steps so we can resolve the issue as quickly as possible:. Take clear photos of the damaged item, including the packaging it arrived in. Contact our Customer Service team within 30 da
How do I make a return?
Wildfox prides itself on offering the highest quality merchandise while fulfilling customer orders accurately! If you are not fully satisfied with your purchase simply return the unused item in its original packaging with tags attached within 30 days
When will I get my refund?
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 3-5 business days after the return has been delivered for the refund to reflect in your account.