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Order Details & Updates

Can I cancel my order?

We process orders very quickly to get your items to you as soon as possible, which means in most cases, we can't cancel an order once it has been placed. If there is a mistake with your shipping address or you need to cancel your order, contact our c

What is your cancellation policy?

We process orders very quickly to get your items to you as soon as possible, which means in most cases, we can't cancel an order once it has been placed. If there is a mistake with your shipping address or you need to cancel your order, contact our C

Can I edit or add anything to my order?

We process orders very quickly to get your items to you as soon as possible, which means in most cases, we can't cancel an order once it has been placed. If there is a mistake with your shipping address or you need to cancel your order, contact our C

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount code or gift card'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having t

I'm having trouble logging in

Sorry about that. Please make sure you’ve created an account and then activate it to log in to the new site. You should have gotten an email from us to activate the account. If not, you can try to clear your cache and cookies and try to log in. If no